CUSTOMER CARE
We are committed to framing the best memories of our customers through high quality and beautifully illustrated albums and frames so that they can keep them alive and share them with the world
Enquiries about purchasing
For questions and enquiries about purchasing
Our Customer Service team are available to answer all enquiries and assist with your purchasing need Monday to Friday, 10.00am – 6.30pm GR time. They can be contacted via:
Tel & WhatsApp: +30 6951816675
email: info@finelyframed.com
Are Bespoke services available?
Bespoke options
Yes, you can create your own special album by calling or emailing us:
Tel & WhatsApp: +30 6951816675
email: info@finelyframed.com
What are the Payment options?
Payment options
We accept payment through all major credit cards and Paypal. The transaction will be charged only after we have verified your card details, confirmed availability of the products and shipped your order.
When will I receive my order?
Order delivery infomation
Normal orders will usually arrive within a week of purchase. If you are buying from the UK it may take a little longer according to Customs Clearance
Can I cancel or modify my order?
Cancelation information
If you need to cancel your order, please contact us as soon as possible. Once your order has been prepared for shipping, it can no longer be cancelled.
